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Terms of sale

General conditions

The plants that you acquire will always be those shown in the photographs (otherwise, it will be conveniently warned). The photographs will be of quality, in order to fully appreciate the characteristics and details of the products.

The size of the plants will be expressed in centimeters (cm). For globular species, this measurement will refer to the diameter of the plant without spines. In the case of columnar species, the measurement will describe their height (h).

It will always be indicated if the plant comes from a seedbed (SEEDLING), if it is in its own roots (OWN ROOTS), if it is grafted (GRAFTED) or if it is a clone (CLONE).

If the plant you want is sold, include it in your Wishlist and you will receive a notification when similar plants are available.

When working with live products, these can be altered during shipping. In this case, let us know urgently and we will assist you immediately. We cannot be held responsible for any damage to the material after a reasonable time has elapsed since its receipt.

Make an order

To place an order, simply select the plants you want to purchase and click on “Add to cart”.

Your personal “Cart” will appear on the right margin, where your purchase will be updated as you add or remove references, and where the total price of the selected plants will be calculated.

You have the option of “View Cart”, where you can check the selected plants, before “Finalize Purchase”.

If you prefer to make a previous selection, you can generate a “<strong> List of desired plants </strong>”. To do this, click on “See Product” and then on the heart icon (“Add to wish list”). The program will generate your “List of desired plants” that you can review as many times as you want and from where you can “Add to the Cart” those references that you deem appropriate.

In addition to being able to make a pre-selection during your purchases, the Wish List also allows you to save references that are to your liking. If any plants are sold and you are interested, please keep them on your Wish List and you will be notified when similar products are available.

Enter the information requested in the form so that we can process your order and the program will estimate the corresponding shipping costs. Select the payment method and check that everything is correct before “Placing the Order”.

We recommend that you create a <strong> Cactusloft User Account </strong>. To do this, check the “Create a User Account” box. In this way, you will be able to access your order history, generate your Desired Plant List and place new orders more quickly.

By selecting “Create a User Account” you will receive an email with a temporary password. Use it to access your User Account (you can modify it if you consider it convenient).

If you do not want to register as a Cactusloft User, you can place orders in the same way as an External Client. In this case, it will be sufficient to complete all the information requested in the form to be able to manage the order before finalizing your purchase.

Shipping mode

Plants will be shipped bare root. Handling and packaging will be done carefully to ensure that the plants reach our customers in perfect condition.

Packages will always be sent certified, respecting the rates established by Correos España.

If you want to speed up the reception of your plants or prefer to use a private courier company, specify it and we will try to satisfy your needs.

The buyer must be aware of the specific import laws of their country. CACTUSLOFT S.C. will not be held responsible for problems arising at the destination customs.

Payment Methods

Payment can be made by Bank Transfer, Credit Card or PayPal (only for EU countries). Once the receipt of payment is confirmed, the shipment will be made.

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