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Terms of sale

Terms and Conditions

The plants sold are the ones shown in the picture. If this were not the case, it would be conveniently noted on the website. The pictures are high quality to make sure that you can see and analyze the characteristics of the product.

The size of the plants is indicated in centimeters (cm). – For globular species, the measure refers to the diameter of the plant without spines. – For columnar species, the measure refers to the height (h)

It is always indicated if the plant comes from seedling, it has its own roots, if it is grafted, or if it is a clone.

If you cannot find the plant you are interesting in or if the plant is reserved or sold out, please contact us.

If the plant you are interested in is sold out, include it in your Wishlist and we´ll notice you when silimar plants will be available.

As we work with living products, they can suffer alterations during shipping. In this case, please contact us immediately so we can manage a solution. Note that we cannot held responsability for alterations if a long time has ocurred between the reception of the plant and the communication of the alteration.

Shipping Method

Plants are shipped with naked roots. Packing is done carefully to guarantee a perfect delivery of the product.

Shipping is made by certified mail using the Spanish postal mail system, but it can be made by private courier upon request.

The buyer must be aware of the specific import laws of the country. CACTUSLOFT S.C. not be held responsible for problems appeared in the destination office.

How to place an order

To place an order, you only have to select the plants you wish simply by clicking on the “Add to cart”.

On the right margin your personal “Cart” will appear, where your purchase will be updated as you add or delete references, and where the total price of the selected plants will be calculated.

You have the option “See Cart”, where you can check the selected plants before “Finish Purchase”.

If you prefer to make a previous selection, you can generate a “Wish List”. Click on “See Product” and then select the heart (“Add to wish list”). Our program will generate your “Wish List” that you can review as many times as you want and from where you can “Add to Cart” those references you prefer.

In addition to being able to make a previous selection during your purchases, the Wishlist also allows you to save all references that you want. If a plant is sold out and you are interested in, keep it on your Wishlist and you will receive a notice when similar products will be available.

Complete the information requested in the form so that we can process your order. Program will estimate the corresponding shipping costs. Select the payment method and check that everything is correct before the “Payment”.

We recommend you to generate a Cactusloft User Account. To do this, check the “Create a User Account” box. In this way, you can access to your order history, generate your Wish List and make new orders more quickly.

By selecting “Create a User Account” you will receive an email with a temporal password. Use it to access to your User Account (you can modify this password if you want).

If you do not want to register as a Cactusloft User, you can place orders as an External Client. In this case, it will be enough to complete all the information requested in the form to be able to manage the order before finalizing your purchase.

Payment

Credit Card, Bank Transfer or Paypal (only in EU countries). Shipping will be made upon confirmation of payment.

 

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